Terms of Service

1. Acceptance of Terms

By accessing or using the services of Maxisense ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Maxisense provides digital advertising management services, including but not limited to campaign strategy, creative development, audience targeting, budget management, and performance analytics for Meta (Facebook and Instagram) advertising platforms.

3. Client Obligations

As a client, you agree to:

• Provide accurate and complete information about your business and advertising goals
• Grant necessary access to advertising accounts, business managers, and analytics platforms
• Provide creative assets (images, videos, copy) in a timely manner when requested
• Respond to communications and feedback requests within a reasonable timeframe
• Ensure you have the legal right to advertise the products or services promoted

4. Fees and Payment

Our services are billed according to the retainer tier selected by the client. Fees are due in advance of each billing cycle unless otherwise agreed in writing. All fees are non-refundable except where required by law.

Advertising spend (media buys) is separate from our management fees and is billed directly by Meta Platforms, Inc. or through your designated payment method.

5. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement. This includes but is not limited to business strategies, financial data, customer information, and campaign performance metrics.

6. Limitation of Liability

Maxisense will use commercially reasonable efforts to achieve the agreed-upon objectives. However, we do not guarantee specific results, return on ad spend (ROAS), or revenue outcomes. Our liability is limited to the amount paid for services in the month preceding the claim.

We are not liable for platform outages, policy changes by Meta, or issues arising from third-party services.

7. Term and Termination

Services begin on the date specified in your service agreement and continue on a month-to-month basis unless a different term is agreed upon. Either party may terminate the agreement with 30 days' written notice. Upon termination, we will provide a final report and transfer any relevant account assets back to you.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Maxisense is registered, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the revised Terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at hello@maxisensecohq.com.